Grievance Machinery

1. Concepts

Grievance machinery – refers to a system of resolving grievances aired by employees, including but not limited to, issues arising from the interpretation or implementation of their Collective Bargaining Agreement and those arising from the interpretation or enforcement of company personnel policies, as well as those that may be stipulated in the Collective Bargaining Agreement.

“Grievance” — is a complaint or dissatisfaction arising from the interpretation or implementation of the collective bargaining agreement (CBA) and those arising from interpretation or enforcement of personnel policies. (Section 1[g], Ibid.)

“Grievance Procedure” — refers to the system of grievance settlement at the plant level as provided in the collective bargaining agreement. It usually consists of successive steps starting at the level of complaint and his immediate supervisor and ending, when necessary, at the level of the top union and company officials. (Section 1[h], Ibid.)

“Collective Bargaining Agreement” — CBA for short, refers to the negotiated contract between a duly recognized of certified exclusive bargaining agent of rank-and-file workers and the employer concerning wages, hours of work and all other terms and conditions of employment on the appropriate bargaining agreement, including mandatory provisions for grievance and arbitration machineries. (Section 1[f], NCMB Procedural Guidelines in the Conduct of Voluntary Arbitration Proceedings)

a. Mandatory CBA pr...


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