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Debt Collection Industry
1. Concepts “Collection Entity” or “Agency” – refers to a person or entity engaged in purely collection services on delinquent and/or past due accounts of clients through negotiations by telephone and/or personal field visits. (Section 2[a], Rule I DOLE Department Order No. 155, Series of 2016) “Collector” – refers to a person engaged by a…
Yulo v. Concentrix Daksh Services Philippines, Inc. (2019)
Yulo v. Concentrix Daksh Services Philippines, Inc., G.R. No. 235873, January 21, 2019, Perlas-Bernabe, J.: 1. Background a. Complainants’ position • [The employee] alleged that he was engaged by [the employer] on March 26, 2014 as a Customer Care Specialist-Operations, with a basic monthly salary of P12,190.00 and guaranteed allowance of ₱3,125.00. Thereafter, he was…
Hepatitis B Prevention and Control, Mandatory Policy
1. Preliminary DOLE Department Advisory No. 05, Series of 2010 (“DO-05”) is entitled: Hepatitis B Workplace Policy and Program Guidelines for the Implementation of a Workplace Policy and Program on Hepatitis B (the “Guidelines”) Hepatitis B continues to be a major public health concern in the Philippines. Because it is transmitted through blood and body…
Paragele v. GMA Network (2020)
Paragele v. GMA Network, Inc., G.R. No. 235315, July 13, 2020, Leonen, J.: 1. Background • [The Company was engaged in broadcasting.] • [The Complainants were engaged as cameraman or assistant cameraman.] a. Complainants’ position • [The Complainants- who were engaged as cameraman or assistant cameraman] claimed that they were regular employees of [the Company]…
Cases: Resignation
1. Concept and effects of tendering a resignation letter Philippine National Construction Corporation v. NLRC, PNCC Toll Operations Employees and Workers Union (PNCC-TOEWU) G.R. No. 117240, 02 October 1997 [The employer] and [the Company Union] entered into a Collective Bargaining Agreement far a period of five (5) years from February 1, 1990 to January 30,…
Lawyer’s transfer attended with bad faith
The employee – a Lawyer hired as an Assistant Vice-President and Head of the Pensions Department – filed a case for constructive dismissal after experiencing varying degrees of difficulties and discrimination in the company. In response, the employer claimed that the employee refused to be transferred and re-assigned as the Assistant Vice-President of the Legal…
